The Problem: Manual Processes Caused Delays in Fast-Moving Disputes

As a global professional services firm operating at the intersection of compliance, litigation, disputes, and investigations, StoneTurn routinely supports clients through complex regulatory inquires and legal proceedings. This requires the ability to quickly sift through large volumes of email, documents, and other communications to uncover the facts that matter most.

Historically, StoneTurn’s internal teams faced a major hurdle: they didn’t have a dedicated eDiscovery or document review platform. They waded through early stage investigations with manual searches on shared drives, requiring a painstaking hunt through PDFs, emails, and raw files with limited technology-aided support.

“We were sifting through documents, databases, and shared drives through manual searches and review. It was not a scalable solution.”

— David Holley, Partner, StoneTurn

As investigations grew in scope and complexity, StoneTurn would escalate matters to third-party-vendors, who handled hosting, processing, and review workflows.

Key Challenges

• Lack of internal eDiscovery tool; manual review processes

• Dependence on outside vendors

• Limited control of their own data

• High cost of external reviews

The Solution: Reveal ASK Cuts to The Facts Intuitively & With Low Effort

With Reveal and particularly its GenAI search tool ASK, StoneTurn shifted to a model where investigations are both centralized and AI-assisted. ASK is designed to understand how users naturally think and phrase questions, providing flexible search options through natural language when keywords alone aren’t enough. When a new case comes in, instead of wrestling with search syntax to fish for important details about a matter, investigators now simply ask questions and receive real-time summaries backed by citations and direct links to the source material.

Through ASK, they cannot only highlight relevant documents or conversations but also identify patterns and connections between individuals and topics that traditional searches would have missed. Beyond speed and accuracy, ASK also gave StoneTurn complete control over the investigative process. Where they once relied on outside vendors to run early case assessment or assist with targeted document pulls, those processes are now handled in house by StoneTurn’s team.

That internal ownership translated into more than operational efficiency. It brought faster turnaround times, tighter control over sensitive data, and greater consistency across project timelines. The capabilities driving these gains are deeply interconnected, and each played a critical role in delivering measurable results.

These specific Reveal features were critical in delivering measurable results:

ASK Natural Language Queries provided instant answers without the need for search syntax, enabling flexible, intuitive queries that handle complex questions and require minimal training.

AI-Powered Narrative Summaries provided clear, concise context that helped reviewers quickly understand key facts, reducing the need to individually analyze each document.

Source Linking & Citation provided fast and accurate fact-checking by directly connecting AI responses to original documents and excerpts.

The ROI Results of Using Reveal

Time Savings

• 83% faster in identifying key individuals’ job titles (from ~30 minutes to~5 minutes per person).

• 75 – 85% faster in uncovering and mapping third-party relationships (from over an hour to ~15 minutes).

• 40 – 50% reduction in the number of documents that need to be manually analyzed, delivered through contextual AI summaries.

Cost Savings

• Reduced external vendor usage: Early case assessments, document triage, and focused reviews are now performed internally.

• Significant drop in third-party hosting and review costs, especially on smaller or rapid-turnaround matters.

• More efficient use of internal resources, allowing teams to handle more matters concurrently without oversaturating the team’s bandwidth.

Conclusion: Strategic Shift; From Vendor Reliance to In-House Excellence

With the assistance of Reveal, StoneTurn gets ahead of fast-moving investigations by understanding frequently complex and voluminous data more quickly, identifying key facts with ASK, and cutting out the necessity for outside help.

By leveraging Reveal’s cutting-edge AI capabilities, especially the ASK feature, StoneTurn gained the ability to quickly review massive data sets, identify critical documents with precision, and accelerate investigations without sacrificing quality. With faster response times, lower costs, and deeper insight, StoneTurn didn’t just adopt a tool — they transformed their capabilities to provide greater benefits to their clients.