Is Your eDiscovery Platform Solving the Right Problems, or Just Selling Features?

While AI-driven file-to-trial platforms can solve core problems in eDiscovery, there are tons of technologies out there that fail to resolve these issues despite having websites rife with buzzwords. To distinguish between quality solutions vs useless hacks, it's important to research eDiscovery characteristics and prioritize end-to-end solutions.

LawSites, a website dedicated to tracking legal technology and innovations, reports that 37% of eDiscovery experts use AI technologies to streamline their processes. The report also notes that 42% of these professionals save about five hours every working week because of these solutions, so a great eDiscovery platform is critical to streamlined operations.

Here, we'll discuss how to better distinguish vendors offering real, practical solutions versus those pushing superficial features. Read on to learn why Reveal is a problem-solver focused on outcomes rather than buzzwords.

What Is a Quality eDiscovery Platform?

eDiscovery solutions aim to save time and money by integrating and organizing data.

It should take you through every step of the eDiscovery process with features that give corporate legal professionals and law firms easier data management strategies. Public record keepers can also store and hold data more easily for legal holds, which ensures that they can comply with FOIA requests and subpoena orders.

A good eDiscovery platform can help you make smart, data-driven decisions quickly. EDRM reports that those using productive eDiscovery tools can cut operational costs by optimizing resource management.

Saving time on eDiscovery lets firms build more compelling cases and turn their attention to working with clients.

Problem-Solving Solutions

In order to reap time and cost benefits, choosing a quality eDiscovery technology that actually resolves pain points is critical. It needs to be an end-to-end software with basic capabilities like:

• Processing data and metadata
• Preserving data in multiple formats
• Eliminating duplicate data and combating data silos
• Offering tools for review (such as automated tagging and search capabilities)
• Single-click data production
• The ability to integrate information from several sources into an all-in-one dashboard

To ensure that a solution is high-quality, get a demo or trial. Discover the user-friendly features of the platform and ensure that your team can navigate it easily. Measure its performance and see how it helps you meet KPI goals while aligning features that match your custom data management requirements.

Buzzword-Based Hacks

However, not all eDiscovery platforms are made equal. Sometimes, you'll notice this while browsing a website. Other times, a platform's poor functionality will come to light during a demo or trial.

Regardless of the buzzwords a website may use, eDiscovery software is likely a hack when it:

• Doesn't leverage AI solutions
• Fails to tag and filter properly
• Refuses to integrate data from multiple sources
• Processes data slowly
• Makes searches challenging
• Doesn't offer accurate search results
• Keeps duplicate data
• Struggles with processing corrupt files
• Has frequent system crashes
• Fails to prioritize compliance

The Basics of Reveal: What Is the Best eDiscovery Software?

Reveal's discovery management software stands out because of its end-to-end capabilities and AI-powered searches. Our platform enhances the full eDiscovery process by:

• Identifying litigation-relevant information
• Locating the information quickly
• Collecting data
• Processing information
• Offering up valuable insights
• Producing evidence

It undergoes all these stages quickly and shows them to you. Legal teams and law firms can form arguments with fact-based frameworks ASAP.

You also have a lot of flexibility when using Reveal. You can choose where it operates based on your favorite cloud environments. It's easy to install directly in your pre-existing data center, though you can also choose one of our service provider partners for easy access.

Reveal also deploys AI models within the platform itself. They're available in all areas of our legal document analysis software, boosting platform effectiveness with these core features. You don't need add-ons or plugins, so AI review is easy and has no hidden costs.

Frequently Asked Questions

How Do Our AI Models Work?

Our AI tools are critical to platform effectiveness. AI can streamline the data organization and management process by collecting and integrating information from:

• Google Drive
• Gmail
• Microsoft 365
• Dropbox
• Messaging apps
• Any other applications you store data in
• Your cloud framework
• Custom apps that your company uses

Once you have an all-in-one dashboard, machine learning models will automatically tag all data based on:

• Subjects
• Source applications
• Keywords

This allows for easy organization and navigation. Searching for data has never been easier than it is on our machine-learning-organized dashboard.

Generative AI plays a huge role in Reveal's review processes, too. Once you've identified and organized data, you can preserve or review it. During review, GenAI capabilities will:

• Create transcriptions of your audio and video files
• Automatically translate files from other languages
• Generate summaries of long files so you can read them quickly and easily
• Create charts and clusters for easy data visualization

What Are the Basic Stages of eDiscovery?

We've talked about end-to-end feature evaluation and why it's important. But what are the most basic eDiscovery stages a quality platform should manage?

The answer lies in the Electronic Discovery Reference Model (EDRM), which breaks eDiscovery down into nine stages:

1. Information governance
2. Identification of electronically sensitive information (ESI)
3. Preservation of ESI to prevent it from being changed or deleted
4. Collection of ESI
5. Processing, which de-duplicates and indexes data
6. Reviewing information to find and use relevant documents and datasets
7. Analyzing data for key patterns and context
8. Producing relevant ESI to deliver to the requester
9. Presenting data in a clear way to use at depositions or hearings

The best eDiscovery platform will help legal professionals through every part of this process.

Get Started With Top eDiscovery Management Software

Now that you know how to distinguish between real problem-solvers and useless buzzword-based platforms in eDiscovery, it's time to get started.

Reveal's cutting-edge eDiscovery platform blends modern AI with traditional insights to ensure that you can store data easily and visualize it for a compelling case. Our technology helps to speed up eDiscovery processes while cutting review costs. It's also customizable, which ensures that you can configure your data to meet all your specific needs and expectations.

We're excited to show you what our end-to-end legal technology tools can do, so schedule a demo of our services and learn more about our top-notch eDiscovery company!